Privacy Policy

Last updated: 3 June 2026
This Privacy Policy explains how FarnVexQilo (“FarnVexQilo”, “we”, “our”, “us”) collects, uses, stores and protects personal data when you visit our website, contact us, use our services, or interact with our digital content.
1. Company details
FarnVexQilo
Rua do Almada 52, 4050-036 Porto, Portugal
Email: hello@farnvexqilo.com
Phone: +351 22 483 71 66
Business hours: Mon–Fri / 09:00–18:00 WET
2. Who we are
FarnVexQilo is the controller of the personal data described in this Privacy Policy. This means that we determine why and how personal data is processed.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese data protection rules. 3. Personal data we collect
We may collect the following categories of personal data:
Contact details: name, email address, phone number, company name and any details you provide when contacting us.
Communication data: messages, requests, inquiries, feedback, support requests and other correspondence.
Technical data: IP address, browser type, device type, operating system, language settings, referring pages, pages visited, date and time of visit and similar technical information.
Usage data: information about how visitors use our website, including pages viewed, interactions, traffic sources and session activity.
Cookie data: information collected through cookies, pixels, tags, local storage and similar technologies, depending on your cookie preferences.
Marketing data: your communication preferences, newsletter preferences and interactions with marketing content.
We do not intentionally collect special categories of personal data unless you choose to provide such information and it is necessary for a specific purpose.
4. How we collect personal data
We may collect personal data when you:
visit our website;
fill out a contact form;
send us an email;
call us or communicate with us;
request information about our services;
subscribe to updates or marketing communications;
interact with our online content or advertisements;
accept cookies or similar technologies. Some information is provided directly by you. Other information may be collected automatically through technical tools such as cookies and analytics systems.
5. How we use personal data
We may use personal data to:
respond to your inquiries and messages;
provide information about our services;
manage business communication;
prepare proposals, offers or service-related communications;
operate, maintain and improve our website;
analyze website traffic and performance;
improve user experience and website functionality;
send marketing communications where permitted;
protect our website, systems and users from misuse or security risks;
comply with legal, accounting and regulatory obligations;
establish, exercise or defend legal claims.
6. Legal bases for processing
We process personal data only when we have a lawful basis to do so. Depending on the situation, we may rely on:
Consent — for example, when you accept non-essential cookies or subscribe to marketing communications.
Contractual necessity — when processing is required to provide services, respond to a request or take steps before entering into a contract.
Legal obligation — when we must process or retain information to comply with applicable laws. Legitimate interests — for website security, business communication, service improvement, analytics, fraud prevention and general business operations, provided that your rights and interests do not override our interests.
7. Cookies and similar technologies
Our website may use cookies and similar technologies to make the website work, improve performance, understand visitor behavior and support marketing activities.
Strictly necessary cookies are required for the website to function. Analytics, functional and marketing cookies are used only where required consent has been obtained.
More information is available in our Cookie Policy.
8. Marketing communications
We may send you marketing communications if you have agreed to receive them or where we are otherwise permitted by law.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at: hello@farnvexqilo.com
We do not sell your personal data.
9. Sharing personal data
We may share personal data with trusted third parties where necessary, including: website hosting providers;
IT and security providers;
analytics providers;
email and communication service providers;
advertising and marketing partners;
payment, accounting or business administration providers;
professional advisers, including lawyers, accountants and auditors;
public authorities, regulators or courts where required by law.
When we use service providers, they are only allowed to process personal data for specific purposes and must protect it appropriately.
10. International transfers
Some service providers may process personal data outside the European Economic Area. Where personal data is transferred outside the EEA, we use appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses or other lawful transfer mechanisms. 11. Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
Contact and communication data may be kept for the duration of the business relationship and for a reasonable period afterwards. Accounting, invoice and legal records may be kept for the period required by law. Cookie and analytics data is retained according to the settings and retention periods of the relevant tools.
When personal data is no longer needed, we delete it, anonymize it or securely archive it where appropriate.
12. Data security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.
However, no website, system or method of online transmission is completely secure. You should use appropriate caution when sharing information online.
13. Your privacy rights
Depending on applicable law, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing activities;
object to direct marketing;
request data portability;
withdraw consent at any time where processing is based on consent;
lodge a complaint with a supervisory authority.
To exercise your rights, contact us at:
hello@farnvexqilo.com
We may ask you to verify your identity before responding to your request.
In Portugal, the relevant data protection supervisory authority is the Comissão Nacional de Protecção de Dados (CNPD).
14. Children’s privacy
Our website and services are not intended for children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
15. Third-party links
Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party services.
We recommend reviewing the privacy policies of any third-party websites you visit.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last updated” date.
Continued use of our website after changes means you have read the updated Privacy Policy.
17. Contact us
For questions about this Privacy Policy or how we process personal data, contact:
FarnVexQilo
Rua do Almada 52, 4050-036 Porto, Portugal
Email: hello@farnvexqilo.com
Phone: +351 22 483 71 66
Business hours: Mon–Fri / 09:00–18:00 WET